Information We Collect

• Personal Information: When you book a tour or contact us, we may collect personal details such as your name, email address, phone number, passport details, and payment information.
• Travel Information: To provide you with a personalized travel experience, we may collect information about your travel preferences, dietary requirements, health conditions, and other relevant details.
• Website Usage Data: We collect data on how you use our website through cookies and similar technologies, including your IP address, browser type, and pages visited.

How We Use Your Information

• Booking and Customer Service: We use your personal information to process bookings, manage payments, and provide customer support.
• Personalized Travel Experience: Your travel preferences and personal details help us tailor our services to meet your specific needs and enhance your travel experience.
• Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
• Legal Compliance: We may use your data to comply with legal obligations, such as immigration requirements and financial regulations.

Data Sharing and Disclosure

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hotels, transport companies, and local guides. These providers are contractually obligated to protect your data and use it solely for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights and interests.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated to maintain the highest standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

• Access and Correction: You have the right to access and correct the personal information we hold about you.
• Data Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
• Opt-Out: You have the right to opt-out of marketing communications at any time.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date at the top of this statement.